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Report: SPI Research 2015 Professional Services Benchmark

This is the first time that Kimble Applications has sponsored the annual Service Performance Insight’s PS MaturityTM Benchmark Report. The report is widely recognized as the definitive source of data upon which consulting firms can compare their performance against their peers and gain insight into the latest industry trends.

Service Performance Insight (SPI Research) is proud to introduce the eighth-annual Professional Services MaturityTM Benchmark. For nearly a decade we have researched, benchmarked and built a maturity model to:

  • Help professional services (PS) executives better understand how their organization compares to others that are both similar in size and scope of work, as well as to the broader professional services market; and,
  • Provide an objective, fact-based framework for performance improvements that helps pinpoint the areas that will provide the greatest impact.

In 2007, SPI Research developed the PS Maturity ModelTM as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence.

We hope you enjoy the report.