Service Performance Insight (SPI Research) is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI Research developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence.

This PSA Buyer’s Guide provides an overview of important trends, business processes, and selection criteria to help project- and services-based businesses evaluate and choose PSA applications, which will provide the level of insight, management, and control needed to improve productivity and profitability.  To download a copy, fill in your details below.

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