Support Services

Support Services

Kimble’s dedicated product support combines the expertise of highly trained professionals, along with an extensive Knowledge Base.

Dedicated product support professionals, with a 99% customer satisfaction rating, are located in both the US and UK and are able to rapidly respond to issues and questions raised via our support portal. Every support incident logged, is rapidly reviewed and routed to the most appropriate support professional to resolve quickly and minimise any business impact. You are provided with standard support as part of your subscription to Kimble, giving you the ability to ask questions or raise issues via our web portal at any time.

In addition to our team of product experts, you will have access to our comprehensive Knowledge Base that offers video explainers, articles, training collateral and best practice guides to ensure you can get the most out of your Kimble PSA application.

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