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Successful Strategies for Scaling Your Services Organization

Whether you are a new or well-established services firm, you face the same fundamental challenge of how to scale your organization to the next level. CRM, professional services automation (PSA) and accounting systems can help, providing greater visibility of operational data on which to base your decision making. But to progress on your growth journey, you have to find ways to empower more of your team to make decisions and provide a framework to ensure that these decisions are consistently correct.

Pulled from our experience of implementing automation for numerous services organizations and consulting companies, this presentation provides real-world examples of what provides value and what does not. Industry experts from RTM Consulting and Kimble explain how a process-centric and outcome-oriented approach rapidly delivers higher profitability and scalability for your services organization.

 

Presenters:

Marc Lacroix – Managing Partner, RTM

Mark Robinson – Founder & CMO, Kimble Applications

 

Original broadcast date: Thursday, August 18, 2016

View the slides