Your project managers are the key to the success of your consulting business. Their expertise is what your customers depend upon to help their vision become reality. However, when it comes to project outcomes, the project manager is typically focused on timeline and quality, not profit.
Dealing with change orders, delays, sub-contractors, staff changes and any number of other issues that can arise during project delivery, it’s easy for project managers to lose sight of financial performance against the budget. While you want your project managers to focus on delivering high-quality projects, you also need to find the right balance between customer satisfaction and the bottom line.
Brian Siefkes of Sage Intacct and Charles Gustine of Kimble Applications shared industry best practices that are proven to help your project managers make financially sound decisions that protect profitability.
- The metrics for your project managers to track
- How and when to have difficult conversations with the customer
- Resource management techniques for optimal profitability
- Advanced project management using earned value analysis