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Kimble has transformed our professional services operational efficiency and has delivered big gains to us as a fast-growing business.

Chris Rauch, Chief Customer Officer at Sage People

Sage People, which offers a cloud-based HR information system, experienced a 10% shift in average utilization in the first six months after implementing Kimble. They also reduced the monthly billing cycle to “a fraction” of the time it used to take.
Adopting Kimble PSA has made it easier to share information with customers and allows project managers greater visibility of budget spend.

Chris Rauch, Chief Customer Officer at Sage People, said these improvements were “down to Kimble’s ability to simplify and scale up with a growing organization like ours – it has more than delivered a return on our investment.”

A previous spreadsheet-based data management was not adequate to run the growing business. Rauch said: “As we experienced rapid growth it became quickly apparent that we needed a solution to simplify the timesheet submission process, streamline invoicing and help us efficiently report to both clients and internal stakeholders.”

Now, Rauch said: “With Kimble, our client reporting process is less cumbersome and more efficient. And our monthly billing cycle takes a fraction of the time it used to.” Rauch explained: “We were delighted at how little resource was required from us to get the system up and running. Kimble’s timeframe for deployment was spot on. I am pleased by how flexible the product is and the level of adjustment the system allows”

Using Kimble, Sage People is able to:

 

  • Share accurate real-time information with customers more easily
  • Give project managers greater visibility of budgets
  • Enable more accurate time capture
  • Send out invoices sooner

Benefits

 

  • A 10% increase in billable utilization
  • Monthly billing cycle reduced significantly
  • More accurate time and expenses reporting
  • Closer management of project profitability