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- Professional Services Automation End-user Survey — Download
SPI Professional Services Automation End-user Survey - Download
For the first time in over a decade, during the second quarter of 2017, SPI Research conducted a Professional Services Automation (PSA) end-user survey. This examination is truly an independent research study – the PSA solution providers had no input or control over the survey or respondents.
The survey asked both quantitative and qualitative questions regarding why firms selected PSA, which attributes were most important, and how buyers perceived their benefits. Most importantly, this study looked at both pre- and post-PSA deployment.
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Webinar | How to Thrive in the New Normal: Lessons Learned from the 2021 Professional Services Maturity Benchmark, March 24, 2021
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Webinar Replay | What Jurassic Park Can Teach Us About Getting PS Out of Fire-Fighting Mode, Feb 18, 2021
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2021 Professional Services Maturity™ Benchmark — Download
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