- Gate One Harnesses Automation to Spend More Time with Customers
Kimble allows us to spend less time poring over data and more time focusing on what we are really passionate about, which is our customers’ needs.
Gate One, a management consulting business specializing in major change projects at some of the world’s largest organizations, has had Kimble PSA in place since day one. Knowing the application could scale because they had all used it previously, the founders of Gate One decided to implement Kimble before their business had any employees.
Across six years, they have relied on Kimble to support rapid growth and effective scaling, moving from tracking five sales opportunities in Kimble to tracking five hundred.
Kirsty Baldwin, Finance & Operations Manager said: “The main benefit of using Kimble PSA is that it really streamlines our day to day operation. That means we can spend less time poring over data and more time focusing on what we are really passionate about, which is our customers’ needs.”
Consultants like the “user-friendly and intuitive” interface which allows them to share important information about project work such as time and expenses. “We want it to be as quick and easy as possible for them to submit time and expense data so that they can focus on the day job.”
Using Kimble, Gate One is able to move each project through the full lifecycle, from sales opportunity through to an engagement, to invoicing, creating useful reports from that information throughout. Having all this information at their fingertips, and using automated invoice functionality, helps the finance team to close the month very sharply, within one day of month-end.
Kirsty said: “Using Kimble has been a piece of cake. We are constantly filling the sales pipeline, keeping tabs on our engagements, resources etc. We haven’t had any glitches which is something Kimble promised us at the beginning and they have definitely kept their promise.”
Using Kimble, Gate One is able to
- Gather time and expenses data swiftly
- Automate day to day operations
- Send out accurate invoices quickly
- Close month end on day one
- Ability to grow and scale
- Make the best use of resource time
- Spend more time with customers