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Five Steps to Creating a Forward-Looking Culture: Kimble Best Practice Guide

Consulting organizations have to deal with a certain amount of complexity in order to bill their clients and to understand how their business is performing. It takes so much energy to work out what has happened, that very little time is left to take corrective action.

These circumstances usually arise because a set of manual processes using spreadsheets or customer-built systems are developed during the early life of the organization. As the business scales, maintaining these ad hoc systems becomes unmanageable. Professional services automation (PSA) software is just one way that organizations look to bring their disparate sources of data together to make better business decisions, sooner.

However, the potential benefits from PSA are only realized when the people using them are adopting industry best practices. In this series of Best Practice Guides from Kimble, we will explain in a number of areas what best practice looks like. In this first guide, we cover the five simple steps to creating a forward-looking culture.

 

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