Solution Engineer (UK)
About KimbleKimble Applications is a global leader in professional services automation (PSA) software. We help consulting businesses and other professional services organizations scale faster and succeed. Our application helps those companies sell, resource and deliver projects better using a modern SaaS application built on the Salesforce platform. Kimble is the only leading vendor that focuses exclusively on PSA so we’re able to put all of our energy into innovation, ease of use and adoption around our customers’ key service processes. Built to work seamlessly with CRM, Kimble PSA drives a forward-looking focus and faster decision making with intelligent insights and guidance.Kimble continues to grow fast – 400% over the last three years – following a significant investment from top growth equity firm Accel-KKR in 2018. We have been recognized, based on user reviews, as the clear leader of the G2 Momentum Grid for PSA for the last two seasons.Our culture is fun and purposeful. We are open to new ideas and challenges; we’re supportive and honest, and we’re passionate about growth – for our people, our customers and our company.Role DescriptionThis role is integral to our sales success. Customer Solutions helps design the winning solution, proposition and messaging in each sales campaign. Key activities include managing demo environments and data; understanding and mapping to customers drivers and business requirements; responding to RFPs; product configuration to support client demonstrations; leading client demonstrations and workshops; and collateral development. The successful candidate will become a member of a talented and supportive team based in the US and UK, they can help with product knowledge but this role requires an innovative, hands-on and pro-active approach to solution development and cloud technologies.Responsibilities5 years’ experience in Professional Services and a solid understanding of the consulting domain.
A minimum of 2 years relevant experience is required.
Experience in sales/pre-sales and of working with a solution that has business complexity.
Understanding and mapping to customers outcomes and business requirement.
Leading product demonstrations and configuration for tailored demonstrations.
Requirements analysis and planning/developing demonstration material and environment configuration.Collateral development including How to documents, webinars, product videos, white papers, internal environments and software development requirements.Writing RFI and RFP responses.
Presenting at conferences and webinars
Responding to client requests in a timely and professional manner.Role RequirementsBachelor’s Degree in Engineering, Management or MIS is preferred.
Experience working with a software solution (especially SalesForce) and being able relate the technical aspects of the solution to business processes and complexities.
Excellent communication and presentation skills with individuals and groups.
An ability and desire to learn both technical and business concepts and relate the two.
A self-starter with experience working in a team-based environment.
Excellent organizational, reading and writing skills.
French or German language skills a plusBenefitsCompetitive basic salary commensurate with experience
Performance related bonus
Family private medical insurance
Income protection insurance (75% of Basic Salary)
A pension contribution equivalent to 3% of Basic Salary
25 days holidayAdditional InformationApplicants must have the right to live and work in the country for which they are applying
Kimble operates pre-employment background checking