Kimble Applications is a global leader in professional services automation (PSA) software. We help consulting businesses and other professional services organizations scale faster and succeed. Our application helps those companies sell, resource and deliver projects better using a modern SaaS application built on the Salesforce platform. Kimble is the only leading vendor that focuses exclusively on PSA so we’re able to put all our energy into innovation, ease of use and adoption around our customers’ key service processes. Built to work seamlessly with CRM, Kimble PSA drives a forward-looking focus and faster decision making with intelligent insights and guidance.

Kimble continues to grow fast – 400% over the last three years – following a significant investment from top growth equity firm Accel-KKR in 2018. We have been recognized, based on user reviews, as the clear leader of the G2 Momentum Grid for PSA for the last two seasons.

Our culture is fun and purposeful. We are open to new ideas and challenges; we’re supportive and honest, and we’re passionate about growth – for our people, our customers and our company.

As a Product Manager within the Kimble Product team you will be responsible for identifying, defining and delivering features in your product areas within each release. This hands-on role involves working to shape customer requirements, conceptualise, plan, design and deliver new features, alongside helping internal and external customers make best use of Kimble’s expanding feature set.

We’re looking for Product Managers who come from industry, product or IT solutions background. Successful candidates will have been involved in managing customer requirements, solution delivery, involving custom built applications and product management. You should have a passion for the functional aspects of a solution whilst at the same time being hands-on; all members of the Product Solutions team work to deliver application features.

The role requires great interpersonal skills as you coordinate input from many internal and external sources, and work across many departments with conflicting priorities, to ensure our customers’ requirements are met. You should be able to communicate at all levels – across both commercial and technical disciplines.

Role Responsibilities

Strategy

Define the Roadmap and timeline for the product area
Collaborate with senior management to ensure that Product Roadmap reflects company strategy
Work closely with Product Marketing to identify/understand target customers and competitive positioning
Define the investment required to introduce new product areas

Sales Enablement / Product Launch

Work with Product Marketing to participate in the launch of new releases
Produce Sales Enablement materials, working with Sales / Solution Engineering
Present new functionality to internal teams and partners

Customers

Working with Customer Success team and directly with customers to review use of the product and where possible, recommend where they could benefit from utilising new features
Gather and understand requirements from customers through:
customer usage metrics data,
discussions and formal review, including customer meetings and/or focus groups
Encourage, monitor and respond to feedback on the Enhancement Forum

Release Planning & Delivery

Research and prioritise requirements for the area through feedback from customers, prospects and internal teams
Collaborate with other Product Manager to shape the product prioritisation and roadmap,
Define the key requirements, features or capabilities required to be delivered in each Release
Coordinate with Product Development and Testing on all steps from planning to release delivery
Coordinate with Partners as required to coordinate activities, gain accreditation
Work with Product Development and Testing to design solutions and ensure the features are ready to an agreed MVP, escalating where necessary to meet the timescales
Ensure that new features are made available for implementation, by providing configuration guides, and installable configurations

Testing

Input into the Test Requirements for the product area – for new features as well as identifying regression test requirements
Ensure that new features are adequately tested prior to launch

Role Requirements

Proven experience of product management within a SaaS organisation
Knowledge of the Professional Services domain
Understanding of the roles and processes within customers that PSA applications support
Highly organised, and able to manage and progress multiple projects and activities in parallel
Proven excellence in solving problems with innovative and flexible solutions
Taking effective decisions within fast-moving Agile delivery
Clearly communicating functional and technical design in conversation, documentation and presentations
Able to work collaboratively across teams, with a pragmatic approach
Although you will be office based, some travel may be required

Benefits

Competitive basic salary commensurate with experience
Performance related bonus
Family private medical insurance
Income protection insurance (75% of Basic Salary)
Life cover
A pension contribution equivalent to 3% of Basic Salary
25 days holiday

Additional Information

Applicants must have the right to live and work in the country for which they are applying
Kimble operates pre-employment background checking

About Kimble
Kimble Applications is a global leader in professional services automation (PSA) software. We help consulting businesses and other professional services organizations scale faster and succeed. Our application helps those companies sell, resource and deliver projects better using a modern SaaS application built on the Salesforce platform. Kimble is the only leading vendor that focuses exclusively on PSA so we’re able to put all of our energy into innovation, ease of use and adoption around our customers’ key service processes. Built to work seamlessly with CRM, Kimble PSA drives a forward-looking focus and faster decision making with intelligent insights and guidance.

Kimble continues to grow fast – 400% over the last three years – following a significant investment from top growth equity firm Accel-KKR in 2018. We have been recognized, based on user reviews, as the clear leader of the G2 Momentum Grid for PSAfor the last two seasons.

Our culture is fun and purposeful. We are open to new ideas and challenges; we’re supportive and honest, and we’re passionate about growth – for our people, our customers and our company.
Role Description
As a Senior Salesforce Developer within the Kimble Product Solutions team you’ll be responsible for the delivery of the application components required to support Kimble’s PSA solution built on the force.com platform.  This hands-on role involves working to shape customer requirements, conceptualise, plan, design and deliver new features, alongside helping internal and external customers make best use of Kimble’s expanding feature set.

As the UK’s leading ISV on the force.com platform we rely on making best use of new and existing Salesforce platform features; a large part of this role will involve understanding existing and upcoming platform features, working quickly to establish working patterns and practices to allow the Kimble Product Solutions team to make best use of these features.

We’re looking for Senior Salesforce Developers who come from industry, product, consulting or IT solutions background.  Successful candidates will have been involved in solution delivery, involving custom built applications, product customisation and enterprise integration.  You should have a passion for the functional and technical aspects of a solution whilst at the same time being hands-on; all members of the Product Solutions team work to deliver application features, including development of data-model, business logic, framework and user-interface code.

Kimble’s Product Solutions team is at the centre of the Kimble business and our salesforce developers are also responsible for representing the product team in pre-sales, customer implementation, on-going development and support.  You’ll be required to act as a central point for the technical aspects of the Kimble solution, be able to demo Kimble best practice, assist pre-sales and customer implementation teams to shape solutions using Kimble features and work across the team to deliver enhancements to the Kimble Product.
Responsibilities

Deploying rapid prototyping to quickly envision the challenge and credibly propose solutions to complex challenges
Taking a hands-on role in design and development of new Kimble features
Establish patterns and practices for Kimble’s use of the Salesforce platform
Working directly with Salesforce to understand and adopt new platform features and capabilities
Leveraging previous consulting industry experience to conceptualise, design and lead the development of further functional and technical capabilities
Taking a lead role in project delivery within an agile environment, seeing projects through to successful release into to the core product
Establishing how best to integrate Kimble into an existing IT landscape; from end-to-end use of a standalone Kimble solution within the customers business processes to integration of Kimble into a hybrid environment where aspects of the Kimble solution are being managed by other COTS products.

Role Requirements

BA/BS Degree in Computer Science or related field or equivalent industry experience
Experience in design and implementation across all layers of web-based SaaS solutions
Taking effective decisions within fast-moving Agile delivery
Clearly communicating technical design in conversation, documentation and presentations
Experience of a consulting or project delivery environment
Experience of developing solutions in the PSA ecosystem
Leading and mentoring of technical staff
Experience of all aspects of development on the Salesforce platform, including data model design, development and debugging.
Familiarity with the Model-View-Controller design pattern
Experience of integrating with cloud applications, e.g. Amazon, Google
Experience defining and contributing to best-practice (e.g. defining a blueprint for a particular area, guidelines or re-usable component), within the organisation
Experience of development lifecycle, e.g. test driven development

Benefits

Competitive basic salary commensurate with experience
Performance related bonus
Family private medical insurance
Income protection insurance (75% of Basic Salary)
Life cover
A pension contribution equivalent to 3% of Basic Salary
25 days holiday

Additional Information

Applicants must have the right to live and work in the country for which they are applying
Kimble operates pre-employment background checking