Kimble is a cloud-based Professional Services Automation (PSA) solution which streamlines business processes, drives cost efficiencies and delivers the engine for growth within services companies. It enables the holistic management of an entire business, rather than the traditionally narrow focus on operations, sales or delivery. In a single product, Kimble provides the combined functionality of proposal management, delivery, time & expense recording and financial reporting systems, thereby dramatically reducing process complexity and boosting productivity. It is the only genuinely integrated solution providing support for all the key business processes.
Kimble offers superior insight with real-time diagnostics and KPI reporting, which gives instant visibility into the health of a business and allows customers to better plan and control their future. From sales, through delivery, to billing, Kimble will measure and accurately report your current and projected performance and facilitate the appropriate adjustments in resourcing.
Kimble is the only PSA tool designed by experts from within the industry. Our rich understanding of business needs and the broader Professional Services business environment has been critical to the success of Kimble’s product design, implementation and after sales support.
Kimble was designed and built for the Force.com platform and closely integrates with Salesforce’s Sales Cloud which provides complimentary CRM functionality. Since our foundation in 2010, Kimble has become one of the most successful ISV’s available on Salesforce’s AppExchange. We have continually grown year over year and have recently secured significant investment from the prestigious Silicon-Valley based technology investor, Accel-KKR, to fuel further expansion.
We are proud to have a loyal customer base that has consistently rated us as a category leader in G2, and are committed to delivering an excellent experience through our product and our people that will keep us there.
Our teams are a dynamic mix of talented and ambitious people who share a passion to improve the way Professional Services companies do business. We are an equal opportunities employer and we operate a recruitment policy that welcomes diversity and flexible working patterns to achieve our aim of attracting the very best people to our company.
Role Description
We seek to recruit a bright and enthusiastic Compliance Manager to take a key role in our fast-growing UK business. We are seeking a candidate with experience of internal control frameworks (eg SOC, ISO27001, COSO) to join our global Operations Team with focus on Risk & Compliance.
Responsibilities
· Subject matter expert on ISAE3402 and SSAE 18 SOC 1 and 2 Audit
· Manage the ISAE 3402 and SSAE 18 SOC 1 & 2 Type 1 and 2 Audits by Liaising with Control Owners, Kimble Exec and independent Auditors
· Providing advice and support to Control owners on their role in providing the 1st line of defense including on internal control remediation efforts.
· Maintain the internal control audit library, to ensure that all design documentation is kept up to date.
· Monitor the effectiveness of the internal control environment with quarterly control testing.
· Monitor and manage the internal control remediation activities of the first line and escalate potential issues as soon as possible.
· Conduct pre-assessments and gap assessments to support Control Owners by providing a second line of defense for the overall control environment.
· Manage vendor risks in line with third party risk management policies and procedures.
· Prepare Risk and Issues for submission to the Risk Management Committee, and relevant updates to the Kimble Board.
· Recommend mandatory compliance/security training relevant to Kimble staff and help to develop training course material.
· Liaise with external compliance professionals and regulators (eg ICO, virtual DPO) to advise on the impact of future Regulatory changes.
· Continuous Improvement. Offer remediation advice on corrective actions to conform with the SSAE 18 Trust Services Criteria (TSC).
· Manage any Major and/or Data Privacy incidents in the event that they occur.
· Audit compliance of Suppliers, other third parties providing services to Kimble with internal policies and procedures requirements.
Respond to compliance questions for RFPs and Security questionnaires.
Support any reporting requests.
Monitor requests submitted to the compliance mailbox.
Role Requirements
Knowledge of a relevant control frameworks (eg ISAE 3402 and SSAE 18 SOC, ISO27001) operating in a SaaS environment.
Relevant certifications such as CISSP , CISM, CISA and ISO 27001 lead auditor or implementor would be an advantage.
Previous experience with SOC and/or IT security control assessments and audits.
Knowledge of SOC 1 and 2 standard requirements, with an emphasis on testing requirements.
The ability to plan and manage engagements and ensure deliverables meet work-plan specifications and deadlines.
Ability to juggle multiple conflicting deadlines and prioritise accordingly
Proven ability to plan, prioritise and liaise with people from all parts of the business
Excellent attention to detail and an ability to take ownership of, and see tasks through, to conclusion.
Strong IT skills to include Microsoft Office 365 (Outlook, Word, Excel, PowerPoint).
Strong interpersonal skills with the ability to communicate at all levels.
Good team player with the ability to multi-task and take ownership.
Kimble offers a competitive salary and benefit package.
Other Information
All applications must have the right to live and work in the country for which they are applying. Offers are conditional on candidates satisfactorily completing pre-employment background screening.
Our teams are a dynamic mix of talented and ambitious people who share a passion to improve the way Professional Services companies do business. We are an equal opportunities employer and we operate a recruitment policy that welcomes diversity and flexible working patterns to achieve our aim of attracting the very best people to our company.
