Kimble Applications is a global leader in professional services automation (PSA) software. We help consulting businesses and other professional services organizations scale faster and succeed. Our application helps those companies sell, resource and deliver projects better using a modern SaaS application built on the Salesforce platform. Kimble is the only leading vendor that focuses exclusively on PSA so we’re able to put all of our energy into innovation, ease of use and adoption around our customers’ key service processes. Built to work seamlessly with CRM, Kimble PSA drives a forward-looking focus and faster decision making with intelligent insights and guidance.

Kimble continues to grow fast – 400% over the last three years – following a significant investment from top growth equity firm Accel-KKR in 2018. We have been recognized, based on user reviews, as the clear leader of the?G2 Momentum Grid for PSA for the last two seasons.

Our culture is fun and purposeful. We are open to new ideas and challenges; we’re supportive and honest, and we’re passionate about growth – for our people, our customers and our company.

The Solution Architect is responsible for guiding and assisting enablement teams to complete the successful delivery of Kimble projects.  Additionally, they are responsible for the provision of advice and guidance to, architecting of end to end solutions for primarily enterprise customers where other strategic applications may reside with Kimble.  The Solution Architect is the conduit between the client’s business and technical, and Kimble Teams.  Solution Architects will provide better-practice advice and draw upon a wealth of industry experience to ensure that customers achieve business benefits in-line with their stated requirements.

Responsibilities:

Responsible and accountable for the Kimble solution within the overall application architecture
Guide the overall configuration of Kimble during enablement in-line with the Statement of Work
Participate in and/or lead workshops to understand the client’s operating model and business processes
Produce Solution Design Artefacts using appropriate tooling i.e. Lucid-Chart, VISIO
Validate design assumptions with client design teams and solution integrators
Contribute to Sprint Planning to ensure sufficient time has been provisioned for configuration of the solution across the functional areas
Manage key stakeholders and delivery partners at the executive, architecture, technical, and business levels
Ensure adherence to Kimble’s solution Governance
Oversee the Design Review Workshop in order to corroborate the solution configuration
Conduct periodic Solution QA
Participate in the management of Project Escalations relative to the overall design/architecture
Internally act as a conduit between the PS Technical Team, Product Evangelists and Product Team
Mentor, advise, and counsel guidance to other members of the professional services team
Participate in Kimble and personal CI activities
Participate in pre-sale activities as needed

Requirements

Minimum of 12 years in the software / services industry with a minimum of 3 years in the role of Solution Architect
Extensive experience in the implementation of Enterprise software, ideally cloud-based. PSA or ERP experience highly preferable; E-Commerce, WMS and/or Project Management Tooling helpful
Experience of working for a Professional Services / Consulting company with a sound understanding of the underlying business model and business processes
Proven track record in the delivery of complete solutions using integration / interfacing and / or including the use of Middleware
Possess a versatile can-do attitude and ability to solve complex business problems
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including C-level
A passion for Solution Governance in the pursuit of high-quality deliverables
Ability to embrace change, new challenges and learning – you will need to become an expert in deploying Kimble PSA solution in a fast-paced environment
Knowledge of the Salesforce Force.com platform preferred; not mandatory
Willingness to travel (mostly within the US – notwithstanding COVID restrictions
Strong written and verbal communication skills
Self-starter, highly motivated and a good team player
Passion for consultancy and customer service
High sense of operational excellence, disciplined working and effective time management

Currently all of our employees are working remotely due to COVID-19. We can consider candidates who are interested in being primarily remote going forward and/or who are interested in eventually working out of our Boston office location.

Kimble Applications is a global leader in Professional Services Automation (PSA) software. We help consulting businesses and other professional services organizations scale faster and succeed. Our application helps those companies sell, resource and deliver projects better using a modern SaaS application built on the Salesforce platform. Kimble is the only leading vendor that focuses exclusively on PSA so we’re able to put all of our energy into innovation, ease of use and adoption around our customers’ key service processes. Built to work seamlessly with CRM, Kimble PSA drives a forward-looking focus and faster decision making with intelligent insights and guidance.

Kimble continues to grow fast – 400% over the last three years – following a significant investment from top growth equity firm Accel-KKR in 2018. We have been recognized, based on user reviews, as the clear leader of the G2 Momentum Grid for PSA for the last two seasons.

Our culture is fun and purposeful. We are open to new ideas and challenges; we’re supportive and honest, and we’re passionate about growth – for our people, our customers and our company.

 ROLE DESCRIPTION

As a Functional Consultant, you are responsible for leading all functional aspects of Kimble implementations. This includes activities such as running workshops, reviewing business process, capturing requirements, configuring Kimble based on gathered requirements, support of testing, customer training and post go-live stabilization.

Your objective is to deliver a system and a way of working that supports the needs of customers who are fully ready to adopt Kimble at the heart of their business. You will work closely with Project Managers and Technical Consultants within the PS Team to achieve this success. Additionally, you will be a key owner or contributor to our internal processes, methods and tools to ensure we deliver consistently and efficiently to customers.

RESPONSIBILITIES

Undertake business impact assessments to highlight process changes
Gather and document functional requirements
Provide functional consultancy on Kimble features aligned to customer’s business needs
Comfortable in running workshop sessions with customer personnel who range from Exec to Operational level
Carry out Kimble configuration in line with requirements
Perform Quality Assurance checks for Kimble Implementations
Improve, develop and share best practices with team members
Evolve methods & tools to increase delivery efficiency
Work closely with Support and Product Teams

ROLE REQUIREMENTS

Minimum of 10 years in the software / services industry with a minimum of 5 years in the role of Functional Consultant
Extensive experience in the implementation of Enterprise software, ideally cloud-based
Experience of working for a Professional Services / Consulting company with a sound understanding of the underlying business model and business processes
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including C-level
Ability to embrace change, new challenges and learning – you will need to become an expert in deploying Kimble PSA solution in a fast-paced environment
Knowledge of the Salesforce Force.com platform is desirable but not mandatory
Willingness to travel (mostly within the UK)
Strong written and verbal communication skills
Self-starter, highly motivated and a good team player
Passion for consultancy and customer service
High sense of operational excellence, disciplined working and effective time management

BENEFITS

Competitive basic salary commensurate with experience
Performance related bonus
Family private medical insurance
Income protection insurance (75% of Basic Salary)
Life cover
A pension contribution equivalent to 3% of Basic Salary
25 days holiday

ADDITIONAL INFORMATION

Applicants must have the right to live and work in the country for which they are applying
Kimble operates pre-employment background checking