Kimble works with services organizations of all shapes and sizes, acting for over a decade as not just a software vendor, but as a best practice advisor and trusted partner.
We’re thrilled to share our insights into professional services with you in this resource library. Browse our collection of Best Practice Guides, eBooks, PSA Primers, Industry Reports, Podcast Episodes, and more — you’ll be sure to find an answer to your most pressing professional services questions.
Best Practice Guides
Kimble has put together a series of nine Best Practice Guides that provide strategies for staying ahead of the curve in a world of constantly evolving practices, tools, and client demands. Each of our Best Practice Guides outlines five steps that will help your business move quickly around organizational bottlenecks, ensuring you’re making decisions as close to your customers as possible.
Topics covered in the Best Practice Guides include:
- Driving Decision-Making Downwards
- Adapting to Changing Demand
- Measuring What Matters
- Actively Surfacing Risk
Three Steps to Creating Agility
In a crowded market, with new, disruptive competitors appearing constantly, it is harder than ever to get and keep customers. Expectations have increased. Consulting organization leaders who participated in a survey undertaken for Kimble agreed that they feel under pressure to meet increased demands from existing customers. Almost four in five reported that clients are making new demands on their consulting business, with the same number citing digital transformation as the driver of these demands.
This eBook proposes solutions to three common problems organizations face in the digital age: decision-making bottlenecks, a lack of agreed metrics, and the failure to innovate effectively.