Kimble works with services organizations of all shapes and sizes, acting for over a decade as not just a software vendor, but as a best practice advisor and trusted partner.
We’re thrilled to share our insights into professional services with you in this resource library. Browse our collection of Best Practice Guides, eBooks, PSA Primers, Industry Reports, Podcast Episodes, and more — you’ll be sure to find an answer to your most pressing professional services questions.
The Total Economic Impact™ of Kimble
Kimble and Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Kimble PSA.
- 489% return on investment (ROI)
- Increased overall project margin by 8%
- Improved utilization of billable resources by 10%
- Over $1.8 million in saved costs from decommissioned systems and admin resources
Best Practice Guides
Kimble has put together a series of nine Best Practice Guides that provide strategies for staying ahead of the curve in a world of constantly evolving practices, tools, and client demands. Each of our Best Practice Guides outlines five steps that will help your business move quickly around organizational bottlenecks, ensuring you’re making decisions as close to your customers as possible.
Topics covered in the Best Practice Guides include:
- Driving Decision-Making Downwards
- Adapting to Changing Demand
- Measuring What Matters
- Actively Surfacing Risk
How Kimble Solves the Reactive Resourcing Problem
Ensuring a team with the right mix of skills and experience is ready to go at the start of each project is complex and time-sensitive. Resource managers know better than anyone the costs associated with resourcing in a reactive manner. However, it takes more than one person or team to build a more proactive resourcing process.
This paper explores some of the ways that Kimble can help resource managers to succeed in their roles and help drive improved and predictable business performance.
Drive Better Decisions Sooner with Kimble PSA Software
Kimble’s Professional Services Automation (PSA) software helps services organizations make better decisions sooner, increasing customer satisfaction and optimizing resource utilization, profitability, and business scalability. Kimble is the predictability engine your business needs to consistently and confidently deliver value to your customers.
Learn how Kimble’s unique process-centric framework improves the efficiency of hand-offs between teams, encourages proactive collaboration, and increases organizational agility and customer satisfaction.