“Servitization” is a relatively new word in the business world, but is quickly becoming a standard one as well.
This trend of developing service support for products is increasing and important for all businesses to understand and in this 45-minute webinar entitled Understanding and Enabling Servitization, Kimble PSA, Salesforce, Aston University, and PwC will team-up to discuss:
- The overview of servitization
- Key areas to enable and operate servitization
- Monetization and competition of servitization
By attending this webinar you will come away with a clear understanding of what servitization is and how it can benefit your business.
Date: Wednesday, Oct 24, 2018
Time: 11:00 – 11:45 AM EST / 4:00 – 4:45 PM BST
About Our Presenters
Tim Baines is the leading international authority on servitization and spends much of his time working hands-on with both global and local manufacturing companies to understand servitization in practice and help to transform businesses. His book “Made to Serve: How manufacturers can compete through servitization and product service systems” has been described as ‘essential reading for any companies or executives looking to explore this option for their business’ and provides a practical guide to servitization, based on in-depth research with leading corporations such as Xerox, Caterpillar, Alstom and MAN Truck & Bus UK. Tim leads The Advanced Services Group, a center of excellence at Aston Business School, whose sole focus is expertise in this field.
Prior to founding Kimble, Sean Hoban had over 20 years experience in IT consultancy, working for Oracle, LogicaCMG as well as start-up consultancies. This experience was the bedrock for Kimble, which specializes in Professional Service Automation solutions. During his career prior to Kimble, Sean was a founding employee with Fulcrum Solutions and co-founded the software company HindSite. Sean was also a Board Director at Edenbrook and after its sale to Hitachi Consulting became Managing Vice President responsible in the UK and for expanding Indian operations.