- Technology Services World – San Diego, May 4-6, 2020
Technology Services World - San Diego, May 4-6, 2020
TSW is in San Diego on May 4 – 6, 2020. Speaking at the event is Lauren Leonard and Vicki Sanderson of Kimble Applications, along with Marc Lacroix, Partner at RTM Consulting, on “Achieve Services Success by Smashing the Bottlenecks“.
Are you planning on going to TSW? Save 25% here with our partner discount. Just mention “Kimble” while registering.
About The Presenters
Marc Lacroix is a managing partner of RTM Consulting with a proven track record in achieving professional services (PS) organizational growth and operations improvements in a variety of companies. Marc has extensive expertise in PS organizational strategy, delivery methodology development, resource management, professional services automation (PSA), and program/project management. Prior to joining RTM Consulting, Marc was the vice president of consulting and professional services for Convergys Corporation. His professional experience also includes his role as the senior director of customer and professional services for Cygent, Inc., a telecommunications-centric customer care and order management software company, as well as management consulting at Ernst & Young.
Lauren Leonard, Manager of Solution Engineering, heads up the Solution Engineering team at Kimble, where she and her team enjoy helping customers achieve operational efficiencies through PSA. Prior to Kimble, Lauren ran a niche services organization from inception to acquisition and has experience managing large-scale projects as well as fostering business growth and scale. Lauren holds an MBA from Saint Mary’s College of California.
Vicki Sanderson, HR and Resourcing Specialist, is part of the Solution Engineering team at Kimble. Prior to Kimble, Vicki worked with other Salesforce-based software solutions, focusing on both providing operational and consultancy HR and Payroll services to a variety of organizations around the world. Vicki holds an MA degree from Oxford University, UK.