- Kimble Tops Momentum Grid on G2 Crowd For Second Season
Kimble Tops Momentum Grid on G2 Crowd For Second Season
PSA provider holds highest score on spring grid
BOSTON, Mass. 4/1/2019 – Kimble Applications, the global leader in professional services automation (PSA), today announced that its software again ranks at the top of the G2 Crowd Momentum Grid Report for PSA for Spring 2019.
Kimble’s Momentum Grid Report score of 79 is more than 50 points higher than rivals FinancialForce, which scored 24. It is also more than 20 points higher than OpenAir PSA which scored 57. Kimble also topped the previous Momentum Report for Fall 2018. G2 Crowd’s Momentum Grid, which highlights a product’s Momentum score on the vertical axis and its Satisfaction score on the horizontal axis, and is compiled by algorithms using social, web, review and employee data, is a snapshot – the live site may vary slightly.
According to G2 Crowd’s independent crowd-sourced review data, Kimble is the highest-ranking leading PSA for Enterprise, with almost 90% of reviewers saying they were ‘likely to recommend’ the software. Kimble also topped the Enterprise Grid among leading PSAs for ‘meets requirements’, ‘ease of doing business’, ‘product going in right direction’ and ‘quality of customer support’, where it scored 90%.
In the overall grid, Kimble scored highest for return on investment (ROI), with the average Kimble customer taking 12 months to achieve this. Additionally, Kimble scored highest among the leading PSAs for user adoption overall, scoring an unbeatable 91%, almost 20% higher than FinancialForce at 73%.
Kimble CMO Mark Robinson said: “We are particularly delighted to score so highly for the quality of Kimble’s customer support. We have a great customer success team at Kimble and we are very focused on delivering value for our customers. It is also gratifying to note our generally high scores for metrics such as adoption, satisfaction, and return on investment.”
Below are some quotes from Kimble customers, all from global enterprise companies, who wrote positive reviews on the G2 Crowd site recently.
“Amazing personnel. Great support during implementation.”
“Kimble is an excellent PS tool and the Kimble team has been incredible.”
“After six years on Kimble, I do not know how we would work without it.”
“The beating heart of the professional services organization.”
“Good products with awesome support.”
About Kimble Applications
Kimble Applications helps professional service organizations run their project-based businesses better. Global leaders in consulting, software and hi-tech such as NTT Data, TCS, Sage, and Canon use Kimble to optimize resource utilization, profitability and business scalability. Kimble is the only leading software vendor that focuses exclusively on professional services automation (PSA), putting all its energy into innovating features and easy-to-use functionality that improve team collaboration and efficiency around the key services processes. Built to work seamlessly with CRM, Kimble drives a forward-looking focus and more timely decision making with intelligent insights and guidance.