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Kimble Delivers Diagnostic Analytics for Business – Enterprise Times Report

Kimble Delivers Diagnostic Analytics for Business – Enterprise Times Report

UPDATEDDec 09, 2022

Widely-read technology title Enterprise Times interviews Kimble VP Sales Rob Bruce about the Winter 18 release, which incorporates diagnostic analytics. Rob explains how the new functionality brings insights to business leaders about how their Professional Services business is performing

The executive tool allows users to identify trends quickly and dig down to find the underlying cause. One of the recognized issues with Professional Services organizations is that they are run with varying degrees of profitability. According to Bruce the lowest tier run on margins of 2.5% while the most successful operate at 32%. This tool should help to improve those margins as it highlights where the issues might lie.

Improving those margins is critical for any business leader. Understanding why profitability is reducing is often less than obvious and it is certainly not down to a volume of metrics. Bruce cites one CEO as saying when he joined a firm: ”You guys have got metrics coming out or your ears. Where is the margin on projects compared to what the margin we sold them at because I believe that is the problem.” Companies spend hours producing reports around key metrics without always getting to the bottom of the problem.

For customers Bruce is clear on the benefits. He believes it will enable business leaders to see the wood and the trees. He commented: “Seeing the wood for the trees is very important because it allows them to take decisive action that will increase their profitability and scalability.“

The Enterprise Times article concludes that ultimately it will be those business leaders who determine whether this new feature is a success. “While it may seem simplistic it is built on a hierarchy of understanding of profitability that Kimble Applications knows from its long experience in the industry.”

Read the full article.

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